Most In-Demand Customer Success Skills
The most in-demand skills for Customer Success roles right now are ai, saas, automation — ranked across 204 open postings.
Updated October 18, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 29 | +29 |
| 2 | saas | 20 | +20 |
| 3 | automation | 12 | +12 |
| 4 | crm | 11 | +11 |
| 5 | salesforce | 10 | +10 |
| 6 | cloud | 9 | +9 |
| 7 | agentic-ai | 6 | +6 |
| 8 | agile | 6 | +6 |
| 9 | api | 5 | +5 |
| 10 | networking | 5 | +5 |
| 11 | slack | 5 | +5 |
| 12 | stakeholder-management | 4 | +4 |
| 13 | jira | 4 | +4 |
| 14 | cybersecurity | 4 | +4 |
| 15 | go-to-market | 4 | +4 |
| 16 | gainsight | 4 | +4 |
| 17 | erp | 4 | +4 |
| 18 | customer-retention | 4 | +4 |
| 19 | customer-onboarding | 4 | +4 |
| 20 | analytics | 4 | +4 |
| 21 | process-improvement | 4 | +4 |
| 22 | sql | 3 | +3 |
| 23 | hubspot | 3 | +3 |
| 24 | fintech | 3 | +3 |
| 25 | performance-management | 3 | +3 |
| 26 | observability | 3 | +3 |
| 27 | ecommerce | 3 | +3 |
| 28 | pre-sales | 3 | +3 |
| 29 | notion | 3 | +3 |
| 30 | miro | 2 | +2 |
| 31 | account-executive | 2 | +2 |
| 32 | api-documentation | 2 | +2 |
| 33 | marketing-automation | 2 | +2 |
| 34 | distributed-systems | 2 | +2 |
| 35 | azure | 2 | +2 |
| 36 | data-science | 2 | +2 |
| 37 | linux | 2 | +2 |
| 38 | siem | 2 | +2 |
| 39 | devops | 2 | +2 |
| 40 | sap-mm | 2 | +2 |